Front Desk Associate - Los Angeles Talent Community
About The Position
This posting is part of our evergreen approach to building a network of like-minded Front Desk Associates who align with our mission and values. Whether you’re an experienced administrator or just starting your career in client experience, we’d love to connect with you. By applying here, you’re taking the first step toward joining a team that plays a key role in delivering an exceptional client journey. Front Desk Associates are the first point of contact at Myo - creating welcoming, seamless, and high-quality experiences for every client who walks through our doors. While we may have active opportunities, this posting also allows you to express interest in roles across all our Los Angeles clinics—or simply stay connected for future openings as we continue to grow. You can expect to hear back from us within a week, as building genuine connections matters to us.
Requirements
- 1+ year in customer service or hospitality
- Passionate about delivering great client experiences
- Detail-oriented and takes pride in their environment
- Confident communicator who can clearly explain services and value
- Business-minded with an understanding of booking and client flow
- Thrives in a fast-paced, dynamic setting
- Curious, proactive, and solutions-oriented
- Authentic, team-oriented, and comfortable speaking up
- Prioritizes personal well-being to show up at their best
Responsibilities
- Deliver exceptional, on-brand client service across phone, in-person, and written communication
- Guide new clients through Myo’s services with clear, confident messaging
- Manage and optimize clinic schedules, bookings, and waitlists
- Accurately handle billing, claims, invoices, and client documentation
- Keep the clinic clean, stocked, and running smoothly day-to-day
- Support client follow-ups, marketing efforts, and business-driving initiatives
- Collaborate with team members to ensure smooth shift transitions
Benefits
- Complimentary Staff Treatment Sessions
- 401k Program with a Company Match
- Cell Phone Allowance
- Select holiday closures
- Sick time
- Pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
