Front Desk Associate - Sparta, NJ

Njswim | An Emler Swim School • Sparta Township, NJ

1d • $16 - $20

About The Position

The Front Desk Associate is the friendly first point of contact for families at a swim school, helping create a warm, welcoming environment for young swimmers and their parents. The role supports lesson enrollments, payments, schedules, registrations, and swim instructors, while helping families understand the swim curriculum and feel excited about lessons. It suits an outgoing, organized communicator who enjoys working with children and families and contributing to a team focused on teaching children life-saving swimming skills.

Requirements

• Enjoy greeting people with positive energy.
• Communicate comfortably with children and parents.
• Stay organized during busy periods.
• Work well with a team and be willing to help where needed.
• Be dependable and able to follow a set schedule.
• Be comfortable being active and on one's feet throughout a shift.

Nice To Haves

• Openness to cross-training as a swim instructor, which provides priority for extra shifts.
• Experience, skills, or certifications may affect pay, but no specific qualifications are stated.

Responsibilities

• Greet customers and help them feel welcome.
• Manage student enrollments, process payments, and keep records and front desk operations organized.
• Answer questions and assist parents with lesson schedules and registrations.
• Learn the swim curriculum to guide families through the enrollment and lesson process.
• Address customer challenges with creativity, empathy, and a can-do attitude.
• Work a set schedule that includes evenings and weekends.
• Remain active and on one's feet during shifts, occasionally lifting merchandise or equipment.
• Support swim instructors and contribute to a positive experience for children and families.

Benefits

• Paid training from day one and ongoing support.
• Tuition reimbursement program for students.
• Referral bonus program.
• Pay raises for top performance and certifications.
• Free employee wellness program.
• Voluntary Aflac supplemental insurance plans at discounted rates.
• Discounts on pet insurance and products and services through LifeMart.
• Voluntary 401(k).
• Paid sick leave as required by state law.
• Mentorship, hands-on training, team events, and community outreach opportunities.
• Opportunities for extra shifts for employees open to cross-training as a swim instructor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed