2nd / 3rd Shift Front Desk Associate
Atrium Hospitality•Bowling Green, KY
•$15 - $16•Onsite
About The Position
The Front Desk Associate is responsible for overseeing front desk operations and serving as a primary point of contact for guests and teammates. This role involves handling guest check-ins and check-outs, supporting and training new team members, resolving guest issues, and managing daily administrative tasks to ensure the lobby is guest-ready. The position operates on a 2nd/3rd shift schedule.
Requirements
- Customer service experience with strong people skills and patience.
- High school diploma or equivalent.
- Ability to use hotel systems with confidence.
- Ability to lift 50 lbs and remain on feet for extended periods.
Nice To Haves
- Experience in hospitality or leadership.
Responsibilities
- Oversee front desk operations and act as a problem solver for guests and teammates.
- Handle guest check-ins and check-outs with accuracy and warmth.
- Support and train new front desk team members.
- Resolve guest issues quickly and professionally.
- Manage daily tasks such as event sheet distribution, business center support, and maintaining lobby appearance.
Benefits
- 401(k) plan with company match
- Medical, dental, and vision insurance options
- Paid Time Off & Vacation
- DailyPay
- Wellness programs
- Tuition reimbursement
- Exclusive discounts on brands and services
- Community service and volunteer programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
