Front Desk Associate- Fitness center
About The Position
Step into history with Capital City Club, a prestigious establishment founded in 1883 and esteemed as one of the oldest private clubs in the South. Nestled in Atlanta's historic Brookhaven neighborhood, our club features a stunning 18-hole golf course, unique dining venues, and top-tier swim, tennis, and fitness facilities. At Capital City Club, we're committed to surpassing expectations in every aspect of our operation. Are you passionate about fitness, wellness, and providing outstanding customer service? Capital City Club Brookhaven is looking for a friendly, dependable, and motivated individual to join our Health & Fitness team as a Weekend Front Desk Associate. As the first face our members and guests see, you'll play a vital role in creating an exceptional experience while helping maintain a welcoming, organized, and professional fitness environment. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced setting, and wants to be part of a team committed to excellence.
Requirements
- High school diploma or equivalent required
- Previous customer service, hospitality, recreation, or fitness experience preferred
- Strong communication and interpersonal skills
- Professional appearance and positive attitude
- Basic computer proficiency (Microsoft Office, email, and POS systems)
- CPR/AED Certification (or willingness to obtain)
- Ability to lift up to 25 pounds
- Ability to stand, walk, and remain active throughout the shift
Nice To Haves
- Familiarity with fitness equipment and scheduling software is a plus
Responsibilities
- Welcome members and guests with a warm, professional attitude.
- Check members in and verify club access.
- Answer incoming phone calls and respond to member questions.
- Schedule spa appointments and assist with fitness center reservations.
- Process member charges, merchandise purchases, and class registrations.
- Conduct hourly fitness center walk-throughs to ensure cleanliness, organization, and safety.
- Maintain the front desk, lobby, cardio area, weight rooms, group fitness studios, and spa spaces.
- Assist members with basic equipment orientation and equipment settings.
- Restock supplies and assist with inventory management.
- Maintain accurate guest logs, facility usage reports, and incident documentation.
- Support special events, member communications, and administrative projects.
- Complete all evening closing procedures.
- Report maintenance or safety concerns promptly.
- Uphold all club policies, service standards, and safety procedures.
Benefits
- health, dental, vision insurance, retirement plan, and paid time off
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
