Front Desk Associate - Marquee Park Place

Action Property Management • Irvine, CA

3d • Onsite

About The Position

Action is seeking a Full-Time Front Desk Associate to join our luxury association, Marquee Park Place in Irvine. Compensation: $21 to $22 per hour Schedule: Flexible What You’ll Do (Job Duties) Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction. Maintain the appearance of the front desk area, lobby, and main elevators. Monitor lobby activity and maintain access control. Provide concierge services. Complete Daily Activity Report Answer and direct incoming phone calls. Receive and distribute resident parcels. Address resident and guest concerns and questions Demonstrate strong understanding of the association's governing documents.

Requirements

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
• High school diploma or GED equivalent is required.
• At least 1 year of customer service experience.

Nice To Haves

• Hospitality, luxury retail or fine dining experience is preferred.
• Hospitality Management college students or recent graduates are highly desired.
• Polished and professional appearance and demeanor
• Upbeat and positive team player attitude
• Strong judgment and solutions-oriented
• Proactive customer service approach

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete Daily Activity Report
• Answer and direct incoming phone calls.
• Receive and distribute resident parcels.
• Address resident and guest concerns and questions
• Demonstrate strong understanding of the association's governing documents.

Benefits

• medical
• dental
• vision
• pet insurance
• 401(k) with company match
• life and disability support for qualifying team members
• generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED