Front Desk Associate
MassageLuXe - Lee's Summit•Lee's Summit, MO
•$15 - $17•Onsite
About The Position
The Front Desk Associate is responsible for building client loyalty, promoting MassageLuXe positively, executing company policies and procedures, generating new clientele through grassroots marketing, upholding cleanliness and safety standards, implementing cash management procedures, and maintaining a positive, safe, upbeat, and welcoming atmosphere for clients and employees.
Requirements
- Committed to building client loyalty
- High school degree or equivalent
- Drug free
- Proven customer service skills
- Strong sales skills
- Strong administrative skills
- Willing to work a flexible schedule including nights and weekends
Responsibilities
- Assess client needs by listening and asking questions.
- Sell appropriate services by utilizing knowledge and giving advice.
- Sign clients up as members by providing the best value program.
- Resolve all concerns with a positive result, doing what's right for the client.
- Provide 5-star service to all members, employees, and outside contacts.
- Promote MassageLuXe in a positive manner.
- Execute all MassageLuXe policies, procedures, and programs consistently.
- Generate new clientele through promoting grassroots marketing.
- Uphold all MassageLuXe standards of cleanliness, safety, facilities repair, and equipment functionality.
- Implement all Spa cash management and banking procedures accurately and consistently.
- Maintain a positive, safe, upbeat, welcoming atmosphere in your Spa, for both clients and fellow employees.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
