Front Desk Associate

Crystal Lake Park District•Cary, IL

13d•Onsite

About The Position

The Crystal Lake Park District is seeking a Front Desk Associate at The Racket Club, a premiere indoor/outdoor tennis facility. This role is responsible for customer service, attention to detail, and ensuring the club runs smoothly. The associate will be the friendly face of The Racket Club, handling various administrative and operational tasks.

Requirements

High school diploma or equivalent.
At least 1 year of customer service experience.
Strong communication skills.
Approachable and helpful attitude.
Comfortable using computers and multitasking in a fast-paced environment.
Ability to work independently and handle a variety of tasks with a smile.

Nice To Haves

Tennis knowledge or a love for the game is a definite plus.

Responsibilities

Greet members and guests with a smile and genuine enthusiasm.
Handle court bookings, new memberships, and pro shop sales.
Answer phones and provide information about club and Park District programs.
Maintain the cleanliness and tidiness of the lobby, lounge, and locker rooms.
Balance the cash drawer and complete daily operations accurately.
Perform light court maintenance such as dragging and lining clay courts, and shoveling snow.
Respond to emergencies by calling 911.
Maintain a safe, clean, and welcoming environment for all.