Front Desk Associate

Coastal Health • St. Marys, GA

20h • Onsite

About The Position

Coastal Health Spine & Pain is seeking a friendly, organized, and dependable Front Desk Coordinator to join our team in St. Marys, GA. The Front Desk Coordinator is often the first point of contact for our patients and plays an important role in creating a positive patient experience.

Requirements

• Previous medical office or front desk experience preferred
• Experience with electronic medical records (EMR) systems preferred
• Strong customer service and communication skills
• Professional, friendly, and dependable
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced medical office
• Ability to work effectively as part of a team
• Minimum 1-3 years experience in the medical field preferred
• Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus, Team driven attitude, ability to work in a fast-paced environment, and reliable transportation.

Nice To Haves

• Knowledge of insurance verification and medical terminology is a plus

Responsibilities

• Greet and check in patients in a professional and welcoming manner
• Verify patient demographics, insurance, and other necessary information
• Check patients out and schedule follow-up appointments
• Answer incoming phone calls and assist patients with questions
• Collect copays and other patient payments
• Coordinate referrals, authorizations, and other front-office tasks as needed
• Maintain accurate patient records and documentation
• Communicate effectively with providers and clinical staff
• Assist with scheduling and managing the daily patient flow
• Maintain patient confidentiality and follow HIPAA guidelines
• Provide excellent customer service to patients and their families
• Perform other administrative duties as assigned

Benefits

• Medical, dental, and vision benefits
• 401(k)
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed