Front Desk Associate

PureGym US•Jersey City, NJ

just now•Onsite

About The Position

As a Gym Floor Associate, you will play a key part in creating a great place to work and workout for both your team and members. Empowered as a Mood Lifter, you will greet each member with enthusiasm, provide high-quality service, and strive to know everyone in the club by name. The PureGym Group is a leading gym operator headquartered in the UK, with over 600 locations and more than 2 million members worldwide, and is currently expanding into the United States. The company is committed to providing high-quality, affordable gyms for everyone, everywhere, and fosters a friendly, warm, and inclusive environment for all employees and members with its 'Everybody Welcome' approach.

Requirements

Enthusiastic, energetic, friendly and personable
Excellent verbal and written communication skills
Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
Able to remain in a stationary position at the front desk for the majority of the workday
World class customer service skills
Works hard, multi-tasks and is a problem solver
Passion for fitness

Responsibilities

Greet every member and guest with enthusiasm and a smile
Tour potential members around the club with the goal of signing up the person for a membership
Sign members up for startup sessions with Blink Personal Trainers
Answer phone calls in a professional and energetic manner
Execute all opening/closing operational procedures to ensure the club runs smoothly
Handle member requests and concerns with professionalism and a sense of urgency
Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up
Maintain regular and punctual attendance