Front Desk Associate

002cdd05-5ee1-4962-99ad-52745759fbd4 • Durham, NC

14h • $0 - $15 • Onsite

About The Position

The Part Time Seasonal Admissions Desk Associate works on the Guest Relations team at a science center in Durham. This six-month seasonal role welcomes visitors, supports admissions and membership sales, and helps create a clean, friendly guest environment. The position is suited to someone who enjoys public interaction and can work efficiently and enthusiastically in a high-volume setting while staying flexible and supporting the team.

Requirements

• Keen observation skills and a proactive approach to visitor needs and the guest environment.
• Attention to detail when processing admission, membership, and ticket sales while maintaining a high standard of service.
• Strong interest in engaging children and adults of all ages through curiosity, discovery, and inquiry-based learning.
• Enthusiastic and engaging attitude toward guests and team members.
• Ability to respond appropriately to emergencies after provided training.
• Ability to use or learn to use technologies, including an online ticketing system.
• Ability to work a flexible schedule that includes Saturdays and Sundays and occasional evenings, arrive on time, and follow a schedule.
• Ability to be on one's feet for up to eight hours and travel up to one mile over variable terrain.
• Valid U.S. driver's license.
• Ability to lift up to 30 pounds.

Nice To Haves

• Cash-handling and sales experience.
• Conversational Spanish.

Responsibilities

• Welcome visitors and provide information about prices, daily programs, exhibits, and events.
• Sell admission, memberships, and train tickets using the online ticketing system.
• Promote membership benefits and value, complete membership sales, and process member data.
• Cross-train for other Guest Relations roles, including train station ticket sales, ranger, reservations, group check-in, and parking.
• Perform regular checks to maintain a clean, welcoming, and friendly environment for guests.
• Manage daily monetary transactions and accurately complete closed-drawer reconciliation.
• Support the team through training, shift flexibility, and guest assistance.
• Perform other job-related indoor and outdoor duties as needed.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed