Front Desk Associate
OTO Development•Belmont, CA
•Onsite
About The Position
We are pleased to announce a wonderful opportunity for a Front Desk Associate. This role involves assisting guests with check-in and check-out procedures, managing reservations, handling financial transactions, and ensuring a positive guest experience. The Front Desk Associate will work collaboratively with the team to foster a hospitable and customer-focused environment.
Requirements
- You love working with people and will go above and beyond for each guests’ needs
- You work well with others and enjoying working and being part of a team
- You have excellent oral, written, and interpersonal communication skills
- You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
Responsibilities
- Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
- Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow
- Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity
- Anticipate guests’ needs and go out of your way to maximize the guest experience
- Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests
Benefits
- medical insurance options
- dental and vision insurance
- 401k with company match
- company provided life insurance
- tuition assistance
- paid time off
- paid holiday time
- travel discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
