Front Desk Associate - Los Angeles Talent Community

Myo•Los Angeles, CA

10h•Onsite

About The Position

This posting is part of our evergreen approach to building a network of like-minded Front Desk Associates who align with our mission and values. Whether you’re an experienced administrator or just starting your career in client experience, we’d love to connect with you. By applying here, you’re taking the first step toward joining a team that plays a key role in delivering an exceptional client journey. Front Desk Associates are the first point of contact at Myo - creating welcoming, seamless, and high-quality experiences for every client who walks through our doors. While we may have active opportunities, this posting also allows you to express interest in roles across all our Los Angeles clinics—or simply stay connected for future openings as we continue to grow. You can expect to hear back from us within a week, as building genuine connections matters to us.

Requirements

1+ year in customer service or hospitality
Passionate about delivering great client experiences
Detail-oriented and takes pride in their environment
Confident communicator who can clearly explain services and value
Business-minded with an understanding of booking and client flow
Thrives in a fast-paced, dynamic setting
Curious, proactive, and solutions-oriented
Authentic, team-oriented, and comfortable speaking up
Prioritizes personal well-being to show up at their best

Responsibilities

Deliver exceptional, on-brand client service across phone, in-person, and written communication
Guide new clients through Myo’s services with clear, confident messaging
Manage and optimize clinic schedules, bookings, and waitlists
Accurately handle billing, claims, invoices, and client documentation
Keep the clinic clean, stocked, and running smoothly day-to-day
Support client follow-ups, marketing efforts, and business-driving initiatives
Collaborate with team members to ensure smooth shift transitions