Front Desk Associate/Access Control (Part-Time 32 Hours) - Savina

Action Property Management • San Diego, CA

57d • Onsite

About The Position

Action Property Management is seeking a Front Desk Associate/Access Control Officer (Part-Time 32 Hours) to join their team at the luxury association Savina in San Diego. The Front Desk Associate serves as the initial point of contact for individuals entering the lobby or calling the association. This role requires a professional appearance, polite communication, and a clear tone. The associate is expected to have a good understanding of the Association's rules, policies, procedures, amenities, and surroundings to assist residents and their guests effectively.

Requirements

• Must be over 18 years of age.
• Successfully pass a pre-employment background check and drug screening.
• Must have a high school diploma or GED equivalent.
• At least 1 year of customer service experience.

Nice To Haves

• Hospitality, luxury retail or fine dining experience is preferred.
• Hospitality Management college students or recent graduates are highly desired.
• Polished and professional appearance and demeanor.
• Upbeat and positive team player attitude.
• Strong judgment and solutions-oriented.
• Proactive customer service approach.

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
• Maintain the appearance of the front desk area, lobby, and main elevators.
• Monitor lobby activity and maintain access control.
• Provide concierge services.
• Complete Daily Activity Report.
• Answer and direct incoming phone calls.
• Receive and distribute resident parcels.
• Address resident and guest concerns and questions.
• Demonstrate strong understanding of the association's governing documents.

Benefits

• medical
• dental
• vision
• pet insurance
• 401(k) with company match
• life and disability support for qualifying team members
• generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED