Front Desk Assoc

FastTrack Staffing • Ocala, FL

36d • $20

About The Position

We are seeking a friendly, organized, and computer-savvy individual to join our team as a Front Counter Sales representative for a Manufacturing company. This role is responsible for providing excellent customer service both in person and over the phone, handling front desk responsibilities, processing sales, managing basic administrative tasks, and coordinating inventory and shipping. Strong communication skills, attention to detail, and a positive attitude are essential.

Requirements

• Proficiency in Excel and ability to quickly learn new systems.
• Strong phone etiquette and interpersonal skills.
• Ability to manage multiple tasks efficiently and keep accurate records.
• Must be people-oriented, social, and able to work well with both customers and internal teams.

Nice To Haves

• Previous customer service or sales experience is a plus but not required.

Responsibilities

• Answer phone calls and assist clients in person with a professional and courteous attitude.
• Sell products and take payments in person and over the phone.
• Act as the first point of contact, handling front desk tasks and directing inquiries appropriately.
• Complete callout forms, manage purchase orders for office and plant supplies, and handle emails.
• Maintain and track inventory of products such as concrete structures, rebar, septic components, and related items.
• Package and ship production goods via FedEx/UPS and send catalogs to clients and prospects.
• Utilize Excel and learn new systems and software tools as needed.
• Communicate with the field team to ensure accurate and timely order retrieval for clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed