Front Desk Assistant - Corporate Headquarters

Staff Careers • Green Bay, WI

2d • Onsite

About The Position

BayCare Clinic Corporate Headquarters is looking for a Front Desk Assistant to join their team in Green Bay, WI. This role is responsible for creating a positive experience for visitors, patients, and staff by greeting, checking in, and directing guests, maintaining security, and providing administrative support. The position is 40 hours per week, Monday-Thursday 8:00 a.m. - 5:00 p.m. and Fridays from 8:00 a.m. - 4:00 p.m.

Requirements

• High school diploma or equivalent preferred. Experience in lieu of education will be considered.
• Considerable related experience strongly desired.
• Strong working knowledge of MS Office is necessary.
• Must demonstrate effective organizational skills, including the ability to handle multiple tasks with accuracy and attention to detail.
• Ability to work independently and as part of a team.
• Strong customer service and interpersonal skills are a must.

Nice To Haves

• Additional training or coursework in office administration or customer service is preferred.
• Knowledge of other applicable computer software applications and office equipment is also preferred.

Responsibilities

• Greet, check in, and direct guests of Corporate Headquarters in a welcoming manner.
• Maintain security by following procedures and monitoring visitor access.
• Demonstrate effective, helpful and positive internal and external customer relations.
• Answer incoming telephone calls promptly, professionally, and courteously, transferring when and where appropriate, and taking messages when necessary.
• Sort and distribute the mail and deliveries.
• Effectively utilize a variety of office equipment.
• Provide administrative support to various Corporate Headquarters departments.
• Monitor kitchen and office supply inventory, ordering additional stock as necessary.
• Demonstrate effective listening and problem-solving skills in an effort to resolve issues.
• Accept and process patient payments in accordance with established procedures.
• Other duties may be assigned as necessary to meet the needs of the organization.
• Respect and maintain confidentiality.
• Work in a safe, compliant and ethical manner at all times.

Benefits

• health insurance
• dental insurance
• disability insurance
• life insurance
• flexible spending options
• 401k retirement plan with a company match
• generous PTO
• paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED