Front Desk Assistant

PROMESA R.H.C.F.•New York, NY

6h•$0 - $27

About The Position

The front desk clerk is primarily responsible for overseeing the duties and functions of the medical front office area and ensuring that they are carried out with accuracy, timeliness and confidentiality.

Requirements

Minimum of one (1) year previous relevant experience in an office setting, Healthcare Industry preferred.
High School diploma or GED required.
Demonstrated knowledge of medical billing principles and practices.
Proficient in Microsoft Office with strong typing and computer skills
Experience working in a fast-paced administrative atmosphere.

Nice To Haves

Associate's degree preferred.
Bilingual and literate in English/Spanish highly preferred.

Responsibilities

Responsible for greeting all patients as they come and exit our services.
Responsible for verifying and selecting the correct insurance company for all patients.
Uses PTAR to verify patient's eligibility for a metro card.
Works in partnership with clinicians and providers to schedule all appointments.
Works in partnership with the billers and coders to make sure proper authorization for services is secured.
Works in partnership with the billing department to alert them of any patient who requires MA, Marketplace application.
Collect co-payments of insured patients and screen patients for self-pay classification
Alerts supervisor of any patients with inactive insurance at time of discovery
Works in partnership with all providers in rescheduling no shows.
Pulls all case records for the providers the day before.
Assist with loading encounters if needed.
Maintains accurate records of billing claim submission.
Ensures the accuracy of daily census reporting.
Assists in clerical duties if needed.
Responsible for updating patient's demographic at time of service
Submit daily checklist.
Engages in self-audits.
Assist in third party billing as needed.
Other duties and responsibilities assigned by the director.