Front Desk Assistant Part Time
Surgery Partners, Inc
•Onsite
About The Position
This is a part-time Front Desk Assistant position, working 3 days per week. The primary focus is servicing patients in the lobby, with backup responsibilities for phones and other front office personnel. The role involves greeting patients, performing check-in procedures, maintaining demographic and insurance information, and handling office opening procedures, petty cash balancing, and co-pay/co-insurance collection.
Requirements
- High School Diploma
- 1-2 years experience in healthcare background
- Knowledge of clinic policies and procedures
- Knowledge of computer systems, programs
- Knowledge of medical terminology
- Must be able to multi – task
- Must be able to express compassion and kindness to patients calling and being seen in the office
- Must maintain a professional and upbeat attitude
- Skill in written and verbal communication and customer relations
- Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
- Requires sitting and standing associated with a normal office environment
- Normal busy office environment with much patient contact
Responsibilities
- Greeting patients
- Performing check-in procedures
- Maintaining current demographic and insurance information in computer and in the chart
- Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
- Servicing patients in the lobby with backup for phones and other front office personnel
Benefits
- Employee Assistance Plan
- Paid Time Off
- Paid Holidays
- 401(k) retirement plan with a company match
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
