Front Desk Assistant

VIRA Insight • Lewisville, TX

1d

About The Position

The Front Desk Assistant provides administrative, front desk, and employee experience support during a busy seasonal period. This position will work closely with the Employee Experience & Engagement Business Partner to help ensure employees, visitors, candidates, and new hires receive a welcoming and positive experience. The ideal candidate is friendly, dependable, organized, and comfortable managing multiple priorities. This is a hands-on support role that will assist with daily front desk responsibilities, administrative tasks, new hire preparation, employee events, and other projects as needed.

Requirements

• Friendly, professional, and customer-service focused.
• Excellent interpersonal and communication skills.
• Dependable with a strong sense of urgency and willingness to help.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and changing priorities.
• Comfortable interacting with employees, candidates, visitors, and leaders at all levels of the organization.
• Basic proficiency with Microsoft 365, including Outlook, Word, Excel, and Teams.
• Ability to maintain confidentiality when handling employee or company information.
• Positive attitude and team-oriented approach.
• Ability to work independently while also taking direction and supporting the needs of the team.
• Must be willing and able to work as part of a team
• Must have a valid driver's license
• Ability to operate a computer keyboard
• Ability to read a variety of materials
• Ability to sit for extended periods of time
• Ability to carry 5-10 lbs. (computer, etc.)

Responsibilities

• Provide front desk coverage and create a welcoming, professional experience for employees, candidates, visitors, vendors, and guests.
• Greet visitors and assist with check-in, directions, and general questions.
• Answer and route incoming phone calls and messages as needed.
• Assist with general administrative duties including filing, scanning, copying, document preparation, data entry, and maintaining organized records.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Assist with outgoing shipments and coordinate with delivery services as needed.
• Support new hire onboarding preparations, including welcome materials, workspace setup, supplies, and other first-day needs.
• Assist with preparing conference rooms, meeting spaces, and common areas for meetings and company activities.
• Support employee engagement activities, recognition programs, celebrations, and internal events.
• Assist with event setup, decorating, materials preparation, cleanup, and other logistical needs.
• Maintain office, breakroom, and front desk supplies and notify the appropriate team member when items need to be reordered.
• Help maintain a clean, organized, and professional front desk and reception area.
• Provide administrative support for employee communications, forms, spreadsheets, calendars, and other projects.
• Partner with HR, Facilities, IT, and other departments as needed to support employees and workplace activities.
• Provide additional administrative and employee experience support as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed