Front Desk Assistant

Uptown Providers PC•Lake Oswego, OR

4d•$20 - $24•Onsite

About The Position

At AFC Urgent Care - Tigard, we are redefining healthcare. We are looking for a Medical Front Desk Receptionist to be the welcoming face of our clinic. This role is ideal for someone who is highly organized, great with people, and ready to make a meaningful impact from the moment patients walk through the door. The Front Desk Receptionist will be a key part of creating a smooth, welcoming experience for every patient, managing a variety of tasks in a fast-paced environment.

Requirements

At least 1 year of people-facing customer service experience, required
At least 1 year of experience with medical administrative duties, required
Solid computer skills and comfortable learning new systems

Nice To Haves

Knowledge of medical terminology is a big plus

Responsibilities

Welcome patients with a warm, friendly attitude that sets the tone for their entire visit
Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system
Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager