Front Desk Agent

NNGE•Flagstaff, AZ
•Onsite

About The Position

Under the general direction of the Front Desk Supervisor and/or Hotel Manager, accommodate guests by registering and assigning rooms to guests, issuing room keys, transmits and receives messages, maintains records of occupied rooms and guests' accounts, confirms reservations, and presents statements to and collects payments from departing guests. Maintains confidentiality of all privileged information.

Responsibilities

  • Accommodate guests by registering and assigning rooms to guests
  • Issue room keys
  • Transmit and receive messages
  • Maintain records of occupied rooms and guests' accounts
  • Confirm reservations
  • Present statements to and collect payments from departing guests
  • Maintain confidentiality of all privileged information
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