Front Desk Agent (Weekends)
About The Position
General Hotels Corporation is hiring a Weekend Front Desk Agent to provide excellent customer service and help ensure guests have a comfortable, enjoyable stay. The Front Desk Agent is the first point of contact for hotel guests. The specified schedule is 7 a.m. to 3 p.m. on weekends. General Hotels Corporation is a hotel management company headquartered in the Midwest with a 60+ year history. The company states that associates are key to its success and notes a history of promoting from within. It is an equal opportunity employer and participates in E-Verify to confirm employment eligibility.
Requirements
- Excellent customer service skills.
- Strong verbal and written communication skills.
- Ability to multitask and prioritize tasks effectively.
- Attention to detail and accuracy.
- Ability to work well under pressure.
- Proficiency in using hotel front desk software and equipment.
- Basic math skills.
- Flexibility to work different shifts, including weekends and holidays.
Responsibilities
- Greet guests as they arrive at the hotel.
- Check guests in and out of the hotel.
- Answer phone calls and respond to emails.
- Assist guests with questions or concerns.
- Maintain accurate records of guest information and room assignments.
- Handle cash and credit card transactions.
- Provide information about hotel amenities and local attractions.
- Keep the front desk area clean and organized.
Benefits
- Medical, dental, and vision insurance options.
- Company-paid life insurance.
- Company-paid telemedicine.
- Supplemental life insurance.
- 401(k) with company match.
- Earned Wage Access (on-demand pay).
- Hotel room discounts.
- Company-paid Employee Assistance Program.
- Perks through Benefit Hub.
- Generous time off package.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
