Marriott Lancaster Hotel - Front Desk Agent

Aimbridge Hospitality • Lancaster, PA

2d • Onsite

About The Position

This position will also serve as the Lobby Concierge as needed. Most likely, Concierge duties will be on Fridays and Saturdays. The ideal candidate will have a working knowledge of restaurants, places of interest and amenities in Lancaster city and county. Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Requirements

• High school diploma or equivalent.
• Familiarity with hotel management software.
• Familiarity with Microsoft Office suite.
• Working knowledge of restaurants, places of interest, and amenities in Lancaster city and county.

Nice To Haves

• Experience in a hotel or related field.

Responsibilities

• Serve as the Lobby Concierge as needed, particularly on Fridays and Saturdays.
• Provide warm welcomes, smooth check-ins, and friendly farewells to guests.
• Manage reservations, guest requests, and other front desk duties.
• Ensure guest interactions are effortless and inviting.
• Maintain precision and organization at the front desk.

Benefits

• Daily Pay
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Short-Term Disability Income
• Long-Term Disability Income
• Term Life Insurance
• AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED