Front Desk Agent (Part-Time / Weekend)
About The Position
Stratton Amenities is a hospitality services company providing luxury, hotel-style front desk and concierge services for upscale apartment and condominium communities. We are seeking a Part-Time Weekend Front Desk Agent to support high-end residential properties in the Dallas area. This position is ideal for a polished, service-driven professional who takes pride in creating a welcoming environment and delivering consistent, high-quality service to residents and guests. The Front Desk Agent plays a key role in first impressions, daily operations, and overall resident satisfaction.
Requirements
- Minimum of two years of experience in hospitality, concierge, front desk, customer service, or luxury retail
- Strong verbal and written communication skills
- Excellent interpersonal and guest service abilities
- Ability to remain composed and make sound decisions in a fast-paced environment
- Organized, dependable, and detail-oriented
- Professional appearance and grooming standards required
- Ability to work independently while contributing to a team environment
Nice To Haves
- Experience in luxury residential, hotel, or high-end customer service environments
- Proven ability to deliver consistent, elevated service
Responsibilities
- Greet residents, guests, and visitors in a professional and courteous manner
- Maintain front desk operations and ensure a polished lobby presence
- Deliver exceptional customer service and respond promptly to resident requests
- Answer phones, take accurate messages, and communicate effectively
- Log, track, and distribute resident packages accurately
- Monitor lobby activity and surveillance systems to support property safety
- Conduct routine property walks to ensure cleanliness and presentation standards
- Interact professionally with vendors, contractors, and delivery personnel
- Complete reports and perform other duties as assigned
Benefits
- Work in luxury residential environments
- Consistent weekend scheduling
- Supportive management and hospitality-focused culture
- Opportunity for growth within a professional service organization
- Stratton Amenities is an equal opportunity employer. We value diversity and inclusion and are committed to maintaining a respectful, professional, and service-oriented workplace.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
