Front Desk Agent
About The Position
The Home2 Suites Pittsburgh Area Beaver Valley in Monaca is looking for a Front Desk Agent to join their team. Hilton is ranked #1 on Fortune's Best Companies to Work For® in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. As a Front Desk Agent you will welcome guests and provide outstanding guest service by answering telephones, making reservations, processing check-in and checkout of guests and answering general questions about the hotel and surrounding area.
Requirements
- Highly organized
- Strong oral and written communication skills
- Ability to work autonomously and sell effectively
- Outstanding people skills
- Trustworthy and results-driven
- Must be able to work in a fast-paced environment
- Available for all shifts
- May include nights, weekends and/or holidays
Responsibilities
- Welcome guests and provide outstanding guest service
- Answer telephones
- Make reservations
- Process check-in and checkout of guests
- Answer general questions about the hotel and surrounding area
Benefits
- 401(k) with match
- Medical
- Dental
- Vision
- Paid Time Off (PTO)
- Paid Holidays
- Paid UFC GYM Membership (Pittsburgh locations)
- Hilton Team Member Travel Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
