Front Desk Agent
About The Position
The Holiday Inn Express at the Asheville Outlets is seeking to hire a Front Desk Agent to join their team. This role is anticipated to be full-time and benefits eligible. The position requires individuals who are self-motivated, organized, and detail-oriented, with a focus on delivering exceptional guest service during their shift. Responsibilities include ensuring accurate financial transactions and contributing to the smooth operation of the hotel to guarantee guest satisfaction. The company fosters a culture that revolves around delivering outstanding guest experiences while creating a positive and supportive work environment for its team members, with a commitment to ongoing training and development opportunities and encouraging career growth.
Requirements
- Friendly and outgoing
- Demonstrated customer service skills
- Basic knowledge of computer software and programs
- Strong attention to detail and organizational skills
- Basic math skills
- Cash-handling skills
- Effective decision-making skills
Nice To Haves
- Prefers daytime hours
Responsibilities
- Play a crucial role in delivering exceptional guest service during your shift.
- Ensure accurate financial transactions.
- Contribute to the smooth operation of our hotel to guarantee guest satisfaction.
Benefits
- Health insurance - with employer contribution
- Dental insurance
- Vision insurance
- Paid time off
- Employee discount at IHG properties worldwide
- Free parking
- Employee assistance program
- Life insurance - including a $15,000 basic life policy FREE to you
- Pet insurance
- Tuition reimbursement
- Consistent schedule
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
