Front Desk Agent
Marriott Knoxville Downtown•Knoxville, TN
•Onsite
About The Position
As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. We have AM & PM positions available. AM - 7AM to 3PM, PM- 3PM to 11PM.
Requirements
- Eligible to work in the United States
- Ability to read, write, and communicate effectively in English
- Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
- Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
- A warm, professional demeanor that reflects HVMG’s Culture of Excellence
- A combination of education and experience.
Nice To Haves
- Hotel experience is always a plus!
Responsibilities
- Be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
- Check guests in and out, answer inquiries, and provide information about hotel services and local attractions.
- Report to the Front Office Manager or Front Office Supervisor.
Benefits
- Career growth opportunities across our nationwide portfolio
- Flexible scheduling
- Access up to 40% of your earned wages before payday with PayActive
- Paid Time Off (PTO) and Paid Holidays
- Full healthcare benefits: medical, dental, and vision
- 401(k) with guaranteed 4% match and no vesting period
- Exclusive hotel and food & beverage discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
