Front Desk Agent

Hotel Terra & Teton Mountain Lodge, a Noble House HotelJackson Hole, WY
Onsite

About The Position

Join our properties, Hotel Terra and Teton Mountain Lodge & Spa in the beautiful Jackson Area! We are excited to invite a dynamic and results-driven Front Desk Agent to join our team at Hotel Terra and Teton Mountain Lodge & Spa, located in stunning Jackson Hole, WY. This is an excellent opportunity for a professional passionate about hospitality and sales to contribute to the growth and success of our distinguished properties while enjoying the breathtaking scenery and vibrant community of Jackson. As the Front Desk Agent, your friendly, energetic and professional personality will be the face of the arrival team. In this position, you will assist our guests with check-in, out and any request they have during their stay. Your standard response will become “yes, absolutely!”.

Requirements

  • Good communication skills
  • Eager to learn and take pride in your work.
  • Seek to work in a beautiful hotel where you constantly meet new people.
  • Reliable, have a flexible mind-set and like to smile.
  • Ability to resolve problems.
  • Independent thinkers, get creative and make decisions without too many corporate SOPs.
  • Goal-oriented, financially sound, with a fair amount of grit.
  • High integrity and a positive, flexible mindset.

Nice To Haves

  • Previous hotel front desk and SMS computer experience recommended.

Responsibilities

  • Assist guests with check-in.
  • Assist guests with check-out.
  • Assist guests with any requests they have during their stay.

Benefits

  • Starting wage at $21 BOE
  • Competitive Medical Benefits Package
  • 401(k)
  • Competitive Wages
  • Flexible Schedules
  • Complimentary Fitness Center Access
  • Bus Pass
  • Employee Shift Meal
  • Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores
  • Discounts on Noble House Hotels & Resorts Room Rates
  • Discounts on Ski Passes
  • Shared Transferable Ski Pass
  • Onsite Ski-in, Ski-out
  • Ski Storage
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