Front Desk Agent

Four Seasons Hotels and Resorts • Austin, TX

2d • Onsite

About The Position

Four Seasons Hotel Austin is seeking a Front Desk Agent to join their dynamic Rooms Team. This role is central to the Front Office Team, with the main objective of ensuring guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high-profile department carries a special responsibility, and is the natural place where guests direct comments, questions, suggestions, and concerns.

Requirements

• Knowledge of Opera preferred.
• One to two years’ experience working as a Front Desk Receptionist or within Front Office preferred.
• Working knowledge of hotel operations.
• Ability to multi-task on several items at once.
• Work authorization in the United States.
• Overnight availability required.

Nice To Haves

• Knowledge of Opera
• One to two years’ experience working as a Front Desk Receptionist or within Front Office

Responsibilities

• Ensure guests have a smooth arrival and departure experience.
• Serve as the first and last impression of the Hotel.
• Address guest comments, questions, suggestions, and concerns.

Benefits

• FREE Medical, Dental and Vision Insurance after 30 days
• Room night stays at Four Seasons Worldwide
• Employee meals prepared by the Four Seasons Culinary Team
• Dry cleaning and alteration of employee uniforms
• Parking in Downtown Austin during work shifts
• Discounted public transportation options
• Four Seasons beds and bedding
• Gold’s Gym membership
• Vacation
• Sick time
• Twelve (12) Paid Holidays
• 401k participation with a company matching program
• 100% Company-Paid Parental Leave
• Growth opportunities within Four Seasons

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed