FT Seasonal Front Desk Agent - Chebeague Island Inn
About The Position
Nestled on 2.5 acres of breathtaking oceanfront property, Chebeague Island Inn, part of the Prentice Hospitality Group portfolio, offers panoramic views of Casco Bay with golden sunrises and spectacular sunsets. Just 20 minutes north of Portland, our 21-room boutique hotel provides an intimate, tranquil escape — where serene rooms, free of TVs and phones, invite guests to slow down and savor coastal living. From weddings to weekend getaways, the Inn is a cherished retreat, blending classic New England charm with warm, personalized service. The Front Desk Clerk plays a key role in creating a welcoming and memorable experience for guests from the moment they arrive. This position is responsible for managing the front desk, assisting guests with check-in and check-out, answering questions, coordinating guest needs, and ensuring smooth daily front desk operations. The ideal candidate is friendly, organized, and passionate about hospitality. This is a full-time seasonal role starting now to early October (exact dates may vary). The candidate will need to have reliable transportation to and from Chebeague Island Inn or find housing on the Island.
Requirements
- Excellent communication and interpersonal skills
- Friendly, professional demeanor with strong guest service focus
- Ability to stay organized and multitask in a fast-paced environment
- Comfortable using reservation systems, email, and basic computer applications
- Strong attention to detail and problem-solving skills
- Ability to work flexible hours, including weekends and holidays during the season
- Ability to stand for extended periods of time
- Ability to lift and carry up to 25 pounds occasionally
- Ability to move throughout the property as needed to assist guests
Nice To Haves
- Previous hospitality, hotel, or customer service experience preferred
Responsibilities
- Greet guests warmly and provide a welcoming first impression of the Inn
- Manage guest check-in and check-out processes accurately and efficiently
- Answer phone calls, emails, and guest inquiries in a professional and timely manner
- Provide information about the Inn, island activities, transportation, and local attractions
- Coordinate guest requests and communicate effectively with housekeeping, restaurant, and management teams
- Handle reservations, changes, and cancellations using the property management system
- Maintain accurate guest records and process payments as needed
- Assist with luggage coordination, transportation arrangements, and general guest services
- Resolve guest concerns or escalate issues to management when appropriate
- Keep the front desk and lobby area organized, clean, and welcoming
- Support other operational needs of the Inn as required
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
