Front Desk Agent - Tygart Hotel

Tygart Hotel • Elkins, WV

9h • Onsite

About The Position

The Tygart Hotel is looking for a Front Desk Agent to be the face of our guest experience during the day and even some night shifts. This is more than just a job — it's your chance to be the heartbeat of a vibrant, guest-focused hotel team where hospitality meets heart.

Requirements

• A friendly, polished, and professional vibe — uniform ready, name tag on, energy high
• Strong communication skills and computer smarts (Microsoft Office & reservation systems are your friends)
• A love for solving problems, helping people, and making someone’s day better
• The ability to stay upbeat and focused during evening hours (3–11pm shift, weekends & holidays included)
• Ability to stand for long periods and lift up to 40 lbs — this is a dynamic, on-the-go role!

Nice To Haves

• 1–2 years of front desk or hospitality experience is a big plus

Responsibilities

• Greet guests with a genuine smile and warm welcome — you're the first impression!
• Handle check-ins, check-outs, and all the memorable moments in between
• Answer phones like a pro, assist with reservations, and offer great local recommendations
• Keep things organized behind the desk — from room keys to daily reports
• Communicate with housekeeping & maintenance to keep guest rooms ready and issues resolved
• Keep your cool and your kindness — even when juggling calls, questions, and check-ins at once
• Lead with Taylor Hospitality’s service promise: From Our Family to Yours, We Deliver Exceptional Experiences Every Step of the Way

Benefits

• health
• dental
• vision
• life
• 401(k)
• STD
• LTD
• paid holiday
• vacation
• personal & sick time
• lean management training
• other employee discount benefits through our HR provider LL Roberts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed