Holiday Inn Oceanside/ Front Desk Agent - Part Time

Coastal Hospitality Associates • Virginia Beach, VA

15h • Onsite

About The Position

The Holiday Inn Oceanside is hiring now for Part Time Front Desk positions. We are seeking awesome associates who want to grow their career in hospitality. Cross training is available in other positions. The Part Time Front Desk Agent is responsible for the supervision of all aspects of the Front Desk functions, in accordance with hotel standards. He/She directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.

Requirements

• Excellent communication skills
• Leadership skills
• A passion to serve others
• 1-2 years of previous Front Desk Agent experience, preferred
• Possess a good command of the English language and the ability to clearly and pleasantly communicate with guests, both in-person and over the phone
• Previous cash handling experience
• Ability to work weekends, and holidays
• A passion to deliver True Hospitality

Nice To Haves

• Cross training is available in other positions.

Responsibilities

• Check-in/check-out hotel guests courteously and efficiently.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Greet customers immediately with a friendly and sincere warm welcome.
• Complete the registration process confirming pertinent information including number of guests and room rate.
• Make appropriate selection of rooms based on guest needs.
• Processes all payments according to established hotel requirements.
• Anticipate guests’ needs, respond promptly and acknowledge all guests at all times

Benefits

• Paid Time Off
• PTO Sell Back Program
• Employee Referral
• Company Matched 401K eligibility after 1000 hours worked
• Associate Travel Discounts per Brand Guidelines
• Free Parking

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed