Front Desk Agent

Hilton Garden Inn Pittsburgh Southpointe/Jacksons Restaurant + Bar • Canonsburg, PA

8d • Onsite

About The Position

The Hilton Garden Inn Pittsburgh Southpointe is looking for a Front Desk Agent to join their team. Hilton is ranked #1 on Fortune's Best Companies to Work For® in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. As a Front Desk Agent you will welcome guests and provide outstanding guest service by answering telephones, making reservations, processing check-in and checkout of guests and answering general questions about the hotel and surrounding area. The Front Desk Agent will work two over night shifts per week.

Requirements

• Should be highly organized
• Have strong oral and written communication skills
• Ability to work autonomously and sell effectively
• Outstanding people skills
• Trustworthy and results-driven
• Must be able to work in a fast-paced environment and available for all shifts
• Must be able to work 2 overnight shifts per week
• May include nights, weekends and/or holidays

Nice To Haves

• Hilton Brand experience preferred

Responsibilities

• Welcome guests and provide outstanding guest service
• Answer telephones
• Make reservations
• Process check-in and checkout of guests
• Answer general questions about the hotel and surrounding area

Benefits

• Exclusive global Team Member travel perks and discounts
• Pathways for new responsibility
• Career advancement
• Continuous learning
• Competitive benefits
• PTO
• Holidays
• Paid training
• 401(k) with match
• Medical
• Dental
• Vision
• Paid Parking
• Paid UFC GYM Membership (Pittsburgh locations)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed