Front Desk Agent- Evening Shift
Four Points•Henrico, VA
•Onsite
About The Position
We are looking to add an upbeat, enthusiastic Front Desk Agent to join our team. This position requires availability to work the 3:00 PM–11:00 PM shift while providing great service and a memorable experience for our guests.
Requirements
- Availability to work the 3:00 PM–11:00 PM shift
- Excellent communication and organizational skills
Nice To Haves
- Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
- Experience with hotel reservations software, like OnQ or Opera
- Customer service experience
Responsibilities
- Handle guest check-ins and check-outs efficiently and in a friendly and professional manner
- Provide information about our hotel, available rooms, rates, and amenities
- Assist guests and resolve guest challenges to ensure 100% guest satisfaction
- Accurately conduct all cash handling and credit card processing activities
- Accurately, audit, balance and report on all cash and credit transactions including checks, deposits, house charges, promotional materials, postings etc. in the hotel in accordance with established policies and procedures
- Perform any other job related duties as assigned
Benefits
- Health, dental and vision insurance (full-time employees)
- Paid Time Off (full-time and part-time employees)
- 401K plan with company match (full-time and part-time employees)
- Hotel discounts (full-time and part-time employees)
- Paid holidays (full-time employees)
- Early access to earned wages
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
