Front Desk Agent - Wine Valley Inn, Solvang $20/hr

Reneson Hotel Group•Solvang, CA
•$0 - $20•Onsite

About The Position

The Wine Valley Inn in Solvang is hiring a part-time Front Desk Agent/Guest Service Agent. Qualified applicants will have excellent and clear communication skills with a passion for customer service in a hotel setting. Candidate must be able to work weekends and must be flexible to work AM and PM shifts. This is a position that will also learn to be Breakfast Attendant, could lead to full time employment.

Requirements

  • Excellent and clear communication skills
  • Passion for customer service in a hotel setting
  • Ability to work weekends
  • Flexible schedule
  • Up-beat pleasant personality with an ability to assist a wide variety of personalities
  • Ability to multi task: answer phones, greet guests, direct people
  • A good knowledge of area to assist guest with driving directions, restaurant recommendations, shopping, wineries and breweries in area, transportation, etc.

Responsibilities

  • Greeting guests with a smile upon arrival or departure
  • Answering telephones, taking reservations, directions
  • Cashiering and Concierge services
  • Ability to fulfill guests requests such as wake up calls, forgotten amenities
  • Ability to listen to guest concerns and document any maintenance issues or special requests brought to your attention.

Benefits

  • sick pay
  • holiday pay
  • 401k plan with matching
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