Crowne Plaza Seattle - Front Desk Agent

Aimbridge Hospitality • Seattle, WA

20h • Onsite

About The Position

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Requirements

• Minimum 1 year of Front Desk or Night Audit experience in a select-service or full-service hotel.
• Demonstrated ability to independently perform hotel check-in/check-out procedures and deliver excellent guest service.
• Flexible availability to work days, evenings, overnights, weekends, and holidays.
• High school diploma or equivalent.
• Familiarity with hotel management software and Microsoft Office suite.

Nice To Haves

• Experience in a hotel or related field preferred.

Responsibilities

• Mastering the art of warm welcomes, smooth check-ins, and friendly farewells.
• Making every interaction feel effortless and inviting.
• Keeping the front desk humming with precision.
• Juggling reservations, requests, and surprises.
• Bringing warm vibes and top-tier service that make guests feel right at home.
• Handling quick questions or big requests to make guests' stays unforgettable.
• Communicating clearly, confidently, and with a smile.
• Coordinating with the team to keep things flowing smoothly.
• Thinking fast, acting smart, and turning potential hiccups into happy endings.
• Juggling reservations, check-ins, check-outs, and financial details.
• Keeping everything organized and running like clockwork.

Benefits

• Competitive benefits package
• Daily Pay
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Short-Term Disability Income
• Long-Term Disability Income
• Term Life Insurance
• AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED