Front Desk Agent - Homewood Suites by Hilton- Poughkeepsie, NY

BLH Management Group, LLC • Poughkeepsie, NY

1d • $17 - $18 • Onsite

About The Position

First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. As a Front Desk / Reception Agent, you will: Work in fast-paced environment with lots of guest interaction. Demonstrate a true desire to satisfy the needs of others.

Requirements

• Customer service experience is required, preferably in a hotel or related field
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays
• Must have a high school diploma or equivalent
• Attention to detail and the ability to compile facts and figures
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds
• Ability to communicate effectively and courteously over the telephone and in person
• Requires strong command of the English language to include speaking, reading and writing

Nice To Haves

• An Accounting background is preferred but not required

Responsibilities

• Work in fast-paced environment with lots of guest interaction
• Demonstrate a true desire to satisfy the needs of others

Benefits

• Advancement Opportunities - We promote from within!
• Medical (for Full Time Associates)
• 401(k)
• Flexible schedules
• Teammate Assistance Fund
• Stability
• Competitive Wages
• Fun, Energetic Work Environment

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED