Executive Housekeeper | Homewood Suites by Hilton Columbus/OSU

SHANER•Upper Arlington, OH

1d•Onsite

About The Position

We are seeking an experienced Executive Housekeeper to lead our housekeeping team, maintain exceptional cleanliness standards, and deliver an outstanding guest experience. This role involves leading, training, and developing team members, overseeing daily operations, managing schedules, monitoring cleanliness, addressing guest concerns, managing performance and budgets, and fostering a positive work environment.

Requirements

Minimum of 2 years of housekeeping management experience in the hospitality industry
Strong leadership, communication, and team-building skills.
Ability to effectively manage multiple priorities in a fast-paced environment.
Knowledge of housekeeping operations, cleaning procedures, chemical handling, and equipment usage.
Ability to read, interpret, and follow safety procedures, policies, and operational guidelines.
High school diploma or equivalent required.
Flexible availability, including weekends, holidays, and varied shifts, as needed.
Commitment to maintaining exceptional guest service and cleanliness standards.
Ability to work both independently and alongside team members when operational needs require.

Nice To Haves

Hilton experience a plus.
College coursework preferred.
Bilingual English/Spanish is a plus.

Responsibilities

Lead, train, coach, and develop housekeeping team members to ensure high performance and service excellence.
Oversee daily housekeeping operations, ensuring compliance with company, brand, and hotel standards.
Create and manage staff schedules based on occupancy forecasts and business demands.
Monitor cleanliness, sanitation, and organization throughout the property.
Address guest concerns promptly and professionally to ensure complete guest satisfaction.
Manage employee performance, productivity, and departmental accountability.
Maintain inventory, supplies, and departmental budget expectations.
Complete required reports and administrative tasks accurately and on time.
Assist with housekeeping, laundry, and public area duties as needed.
Foster a positive, team-oriented work environment focused on quality and efficiency.