Front Desk Agent
Platinum Coastal Group•Metairie, LA
•Onsite
About The Position
This entry-level position serves as a primary point of contact for guests, handling arrivals, departures, questions, requests, and routine front-office needs. This is an on-site hospitality role with regular face-to-face interaction with guests, visitors, clients, attendees, members, or coworkers. It is not a remote position.
Requirements
- Personable
- Dependable
- Composed in busy environments
- Comfortable starting conversations
- Attentive to details
- Motivated to create a positive guest experience
Nice To Haves
- Prior hospitality experience can be helpful, but many employers provide training for entry-level hires.
Responsibilities
- Welcome guests and complete check-in and check-out procedures
- Answer questions about property services, amenities, schedules, and the surrounding area
- Coordinate guest requests with housekeeping, maintenance, and other departments
- Maintain accurate guest records, payments, keys, and front-desk communications
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
