Front Desk Agent F/T

Four SeasonsLas Vegas, NV
Onsite

About The Position

The Front Desk Agent is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high-profile department carries a special responsibility. The Front Office is also the natural place where guests direct comments, questions, suggests and concerns. We are looking for candidates who have excellent personal presentation and interpersonal skills. Good problem-solving ability and proficiency in Hotel property management systems. Fluency in reading, writing, and spoken English is also required. The Front Desk Agent position requires continuous standing for eight hours a day. The ideal candidate will have an outgoing personality and a can-do approach to any task!

Requirements

  • Excellent personal presentation.
  • Excellent interpersonal skills.
  • Good problem-solving ability.
  • Proficiency in Hotel property management systems.
  • Fluency in reading, writing, and spoken English.
  • Continuous standing for eight hours a day.
  • Outgoing personality.
  • Can-do approach to any task.

Responsibilities

  • Ensure guests have a smooth arrival and departure experience.
  • Serve as the first and last impression of the Hotel.
  • Address guest comments, questions, suggestions, and concerns.
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