Front Desk Agent - Drift Santa Barbara
TMC Hospitality•Santa Barbara, CA
•$22 - $22•Onsite
About The Position
Drift Santa Barbara is seeking Front Desk Agents who are passionate about people, details, and creating a positive work environment. The ideal candidate will bring warmth, curiosity, and a guest-first mindset to every interaction. Drift offers excellent benefits, a supportive team, and a collaborative work environment, providing opportunities for career growth in hospitality.
Requirements
- Previous hospitality or customer service experience preferred
- Strong communication and guest-relations skills
- Comfortable using technology and learning new systems
- Ability to multitask in a fast-paced, guest-facing environment
- Reliable, organized, and calm under pressure
- A genuine passion for creating great guest experiences
- Team-player energy with the ability to collaborate across departments
Responsibilities
- Welcome guests and create a memorable check-in and check-out experience
- Anticipate guest needs, answer questions, and help guests navigate local dining and activities
- Support hotel operations by coordinating with housekeeping, maintenance, F&B, and leadership
- Handle reservations, guest communication, and folio accuracy with care
- Manage guest requests and follow through to ensure resolution
- Maintain common-area readiness, cleanliness, and vibe
- Assist with on-property retail, amenities, and delivery of guest items
- Support concierge-style needs including recommendations and trip planning
- Uphold Drift brand standards and contribute to a smooth, seamless guest journey
Benefits
- Medical
- Dental
- Vision
- 401k
- PTO
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
