Front Desk Agent

Westgate Resorts•Myrtle Beach, SC

13h•$17 - $18•Onsite

About The Position

Westgate Myrtle Beach Oceanfront Resort is seeking a Front Desk Agent to effectively check guests into and out of the resort. The role involves demonstrating Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members. This position offers an opportunity to be part of a team committed to excellence and creating unforgettable vacation experiences, with potential for career growth across Westgate Resorts' 60+ locations.

Requirements

High school diploma or general education degree GED.
The Team Member must regularly lift and/or move up to 15 pounds.
Follow instructions without close supervision.
Must be able to work weekends and holidays as needed.
Required to pass a background screen, drug test, and prove eligibility to work in the United States.

Responsibilities

Greets, registers, and assigns rooms to guests.
Issues room keys and provides escort instructions to bellhops.
Date-stamps, sorts, and racks incoming mail and messages.
Transmits and receives telephone messages.
Answers inquiries pertaining to hotel services, guest registration, and shopping, dining, entertainment, and travel directions.
Maintains records of room availability and guest accounts.
Computes bills, collects payment, and makes change for guests.
Makes and confirms reservations.
Posts charges such as room, food, liquor, or telephone to the ledger.
Makes restaurant, transportation, or entertainment reservations and arranges tours.
Assists guests with the deposit of valuables in the hotel safe or safe deposit boxes.
Performs nightly bucket checks.
Listens to guest concerns and identifies appropriate solutions.

Benefits

401(k) with Generous Company Match
Daily Pay
Wellness Programs
Tuition Assistance
Employee Assistance Program (EAP)
Pet Insurance
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
David A. Siegel Legacy Scholarship
Career Growth and Advancement Opportunities
Community Involvement