Front Desk Agent

Vail ResortsKeystone, FL
Onsite

About The Position

As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility.

Requirements

  • Must be able to communicate fluently in English
  • Friendly, strong people skills
  • Somewhat strong computer skills
  • At least 18 years of age

Responsibilities

  • Work face to face with customers
  • Check guests in and out
  • Answer phones
  • Handle all customer needs
  • Always maintain a professional appearance and demeanor
  • Help resolve discrepancies with guest bills
  • Other duties as assigned

Benefits

  • Free passes for employees
  • Employee discounted lift tickets for friends and family
  • Free ski lessons
  • Employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
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