Front Desk Agent - Subsitute
About The Position
The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self. We’re current searching for a warm, welcoming, articulate Guest Relations Agent to ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat. Inside Tip: Knowing a thing or two...or three about the history of our hotel to share with your guests will set you up for success.
Requirements
- Passionate about hotel operations and guest service
- Minimum of 1 year of similar work experience
- Experience in guest or customer service
- Team player
- Hard worker
- Multi-tasker
- Detail oriented
- Flexible and willing to meet the demands of a 24-hour operation
Nice To Haves
- Ability to speak a secondary language is a plus
- Knowing a thing or two...or three about the history of our hotel to share with your guests
Responsibilities
- Ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay.
- Meet the demands of a 24-hour operation.
Benefits
- Equal Opportunity Employer
- Commitment to non-discrimination on any protected basis covered under applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
