Front Desk Agent/Guest Experience Agent (Concierge)
About The Position
Do you have a passion for providing excellent guest service in a beautiful luxury hotel? If so, come join the dynamic team at the Harbor View Hotel as our Front Desk/Guest Experience Agent! What you can expect from us: To make an investment in you to help you succeed Provide you with detailed training To provide you with low-cost shared employee housing (if needed) To provide you with free shift meals, family style What we are looking for : Someone who has a desire to help others by providing exceptional customer service to our guests and takes pride in your work. We also want you to enjoy being part of a team with other hardworking, down-to-earth professionals.
Requirements
- High energy, exceptional customer service and ability to work as a team
- Strong verbal communication skills in order to accurately follow instructions
- Commitment to work 40 hours per week
- Ability to work a flexible schedule to include early morning, late nights, weekends, and holidays
- Authorized to work in the U.S.
- Must have exceptional guest service skills with a willingness to exceed expectations
- Work in a positive and professional matter with little direction or supervision
- Flexible, self-motivated positive attitude
Nice To Haves
- Prior hospitality experience
Responsibilities
- Ensures the guest experience is seamless during the arrival and departure process and throughout the stay.
- Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day
- Perform other tasks as assigned by management.
Benefits
- Detailed training
- Low-cost shared employee housing (if needed)
- Free shift meals, family style
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
