Front Desk Advocate-St Augustine

Empire Management Group • Melbourne, FL

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About The Position

Empire Management Group is a fast-growing, full-service community association management firm that supports Florida homeowners and condominium associations, with a focus on developers. The company has served Florida for over 25 years and describes its team as exciting and vibrant, with a strong reputation in the industry and among its clients.

The Front Desk Advocate welcomes visitors, routes calls and emails, provides administrative support, manages office supplies, schedules appointments, assists with order and data entry, and responds to customer inquiries. The employee may also perform other related duties as needed to meet the organization’s ongoing needs.

Requirements

• Proven experience as a receptionist or in a similar administrative role.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Excellent organizational skills and the ability to multitask and prioritize tasks effectively.
• Strong attention to detail and accuracy in data entry and document management.
• Outstanding verbal and written communication skills.
• Ability to handle confidential information with discretion and professionalism.
• Customer service-oriented mindset with a friendly and approachable demeanor.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner.
• Answer and direct phone calls and emails to the appropriate departments.
• Provide administrative support, including filing, faxing, and scanning documents.
• Manage and maintain office supplies inventory.
• Schedule appointments and maintain calendars.
• Assist with order entry and data entry tasks.
• Handle customer inquiries and provide excellent customer support.
• Perform other related duties as required to meet the ongoing needs of the organization.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed