Front Desk Receptionist

Mint Cannabis•Buckeye, AZ

5d•Onsite

About The Position

Mint Cannabis is seeking a Front Desk Administrator to be the first point of contact for consumers, ensuring they feel welcomed, informed, and cared for. This role is crucial in representing the Mint experience and requires excellent customer service skills, attention to detail, and the ability to remain calm under pressure in a fast-paced environment.

Requirements

Must be at least 21 years old
Must have a valid Arizona ID or driver’s license
Strong computer skills, especially with POS and Microsoft Office
Comfortable with cash handling and basic accounting
Ability to multitask in a fast-paced environment while staying calm and professional
Excellent communication, interpersonal, and conflict resolution skills
Dependable, punctual, and a true team player
Must be able to obtain and maintain a Facility Agent Card (or equivalent) if required by your state.

Nice To Haves

1+ year of customer service or receptionist experience
Basic knowledge of medical cannabis and Arizona regulations
Familiarity with patient allotments and product types

Responsibilities

Greet every consumer with a warm welcome and positive energy
Check in guests, verify ID and consumer status, and report allotment using our POS system
Provide basic education and information on products, promotions, and usage
Direct consumers to the right team member or department for assistance
Assist with processing payments, handling cash, and reconciling tills at the end of your shift
Maintain a clean, organized, and professional front desk and lobby area
Jump in and support other departments when needed
Help uphold a secure, compliant, and friendly dispensary environment