Front Desk Administrator (@properties)

Compass • Hinsdale, IL

7d • Onsite

About The Position

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. This is a full-time, in-office role primarily based in the Hinsdale office and other Chicagoland offices (M-F 8:30a-5p). As a Front Desk Administrator, you are the person who operates a multiline telephone system to answer incoming calls and direct callers, greet customers and visitors, direct them to appropriate personnel, and support office staff by performing various duties.

Requirements

• 1-2 years of related experience
• High school diploma or GED

Nice To Haves

• Real estate experience a plus

Responsibilities

• Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel
• Answers incoming telephone calls, determines the purpose of callers, and forwards calls to appropriate personnel or department
• Answers questions about the organization and provides callers with address, directions, and other information as necessary
• Performs basic searches, updates, and audits in the Multiple Listing Service (MLS)
• Work on specific projects assigned weekly, monthly, and quarterly.
• Create recruiting packets, listing/buyer packets, and update form drawers
• Create and maintain schedules
• Support agents by answering questions and providing training relating to technology and communicating office procedure information.
• Provides information about MLS, rentals and tenant screening, marketing, IT, and directs agents to the appropriate department when needed
• Receives, sorts, and routes mail; maintains and routes publications while communicating with the messenger service; coordinates inter-office deliveries
• Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes
• Performs other clerical duties as needed, maintaining files, photocopying, scanning, and collating
• Orders office and kitchen supplies
• Performs daily cleaning duties throughout the office, including the kitchen and bathrooms
• Restocking supplies throughout the office and taking weekly inventory
• Other duties and projects as assigned

Benefits

• Participation in our incentive programs (which may include eligible cash, equity, or commissions).
• Paid vacation, holidays, sick time, parental leave, and recharge leave
• Medical, tele-health, dental and vision benefits
• 401(k) plan
• Flexible spending accounts (FSAs)
• Commuter program
• Life and disability insurance
• Maven (a support system for new parents)
• Carrot (fertility benefits)
• UrbanSitter (caregiver referral network)
• Employee Assistance Program
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED