Front Desk Administrative Support
About The Position
Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled Veteran-Owned Small Business headquartered in Maryland, delivering trusted program management, administrative, and mission support services to federal agencies nationwide. For more than a decade, we have supported critical operations for partners including the U.S. Army, U.S. Air Force, U.S. Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and Atmospheric Administration (NOAA), Small Business Administration (SBA), U.S. Citizenship and Immigration Services (USCIS), U.S. Attorney’s Office (USAO), and the U.S. Department of Agriculture (USDA). Known for our integrity, transparency, and commitment to excellence, Crossroads has built a solid reputation as a reliable federal partner dedicated to delivering measurable performance and taking care of the people who make each mission possible. Contingent Upon Award Position Overview Serves as the primary point of contact for visitors, staff, and stakeholders, delivering professional front office and administrative support. This role ensures smooth day-to-day operations by managing communications, coordinating activities, and supporting leadership in a fast-paced, mission-driven environment. Scope of Work Oversight Front office operations and administrative support Customer interaction and communication coordination Scheduling, onboarding support, and personnel tracking General administrative and leadership support functions
Requirements
- High school diploma (or equivalent)
- 3+ years of professional office experience
- Proficiency with Microsoft Office and standard HR/administrative systems
- Strong communication, organizational, and interpersonal skills
- Ability to perform in a high-volume, fast-paced environment
Responsibilities
- Manage front desk operations and greet visitors
- Answer phones and coordinate communications
- Support onboarding and administrative processes
- Schedule meetings and manage calendars
- Assist leadership with administrative tasks
- Track personnel and training information
Benefits
- Comprehensive Medical, Dental & Vision
- 401(k) with Employer Match
- Employer-Paid Life & Disability Insurance
- Generous PTO & Paid Holidays
- Flexible Spending Accounts
- Wellness & Employee Assistance Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
