Front Desk & Administrative Coordinator (69535)

Volunteers of America Chesapeake and Carolinas•Lanham, MD

8d•$20 - $20•Onsite

About The Position

The Front Desk & Administrative Coordinator serves as the first point of contact for visitors, callers, employees, vendors, and other stakeholders while providing day-to-day administrative and office support. This position is responsible for maintaining a professional and welcoming front-office environment, managing incoming communications, coordinating mail and deliveries, maintaining office supplies and records, and assisting with general administrative functions.

Requirements

High School Diploma or equivalent
Ability to type 35-40 words per minute accurately
Strong verbal and written communication skills
Professional telephone etiquette and interpersonal skills
Strong organizational and time-management abilities
Ability to prioritize assignments and manage multiple responsibilities
Strong attention to detail and accuracy
Ability to maintain confidentiality and exercise sound judgment
Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and MS Teams

Nice To Haves

Minimum of 1–2 years of administrative, receptionist, office support, or customer service experience preferred

Responsibilities

Greet and assist visitors, guests, employees, vendors, and other individuals entering the office.
Answer, screen, and route incoming telephone calls to the appropriate department or staff member.
Respond to general inquiries and provide accurate information in a professional and courteous manner.
Monitor the reception/front desk area and maintain a professional, organized, and welcoming environment.
Notify staff of visitor arrivals and assist with visitor sign-in and access procedures as required.
Receive, sort, distribute, and process incoming and outgoing mail.
Prepare correspondence, packages, certified mail, and overnight shipments.
Coordinate pickups and deliveries with postal, courier, and shipping services.
Receive deliveries and notify appropriate employees or departments.
Provide general clerical and administrative support to leadership and staff.
Prepare, type, format, copy, scan, and file documents and correspondence.
Maintain electronic and paper filing systems.
Schedule meetings, reserve conference rooms, and assist with meeting preparation when requested.
Assist with printing, copying, assembling, and distributing materials.
Maintain confidential information and records in accordance with organizational policies.
Assist departments with special projects and administrative assignments as needed.
Monitor office and administrative supply inventory and coordinate replenishment.
Maintain organization of common areas, conference rooms, supply areas, and front-office spaces.
Submit or communicate facility and office maintenance requests when necessary.
Maintain updated telephone lists, directories, visitor information, and other office resources.
Assist with coordinating vendors and office service providers.
Support day-to-day office operations to ensure administrative needs are addressed efficiently.