Front Desk/Administrative Coordinator

Wallside Windows • Taylor, MI

4d • Onsite

About The Position

Combines front office customer service with permit processing and administrative support; answers inbound calls in a prompt, courteous and professional manner ensuring the highest service standards and provides administrative support to the overall operations of the business.

Requirements

• High school diploma.
• Excellent communication and interpersonal skills to effectively and professionally communicate with customers, sales professionals and other team members.
• Detail-oriented with the ability to multi-task and prioritize in a fast paced, high-volume environment with an emphasis on data entry accuracy and timeliness.
• Exceptional follow-through and organizational abilities.
• Ability to be able to work independently or as a team.
• Strong computer proficiency.

Nice To Haves

• At least one year’s experience interacting with customers (i.e. retail, restaurant, service) in some capacity.

Responsibilities

• Answer all inbound calls and assist the caller or redirect to the appropriate department and/or individual.
• Greet customers and visitors.
• Prepare and mail various customer correspondence.
• Coordinate with various municipalities to process, submit and track permits.
• Coordinate with customers and building departments for project inspections.
• Filing, faxing, copying and other administrative tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED